Returns & Exchanges

Due to the perishable nature of our artisanal baked goods, we cannot accept physical returns, but we are committed to ensuring your complete satisfaction with every bite. If your order arrives damaged or incorrect, please reach out within 24 hours of delivery for a full refund or replacement.

Return Process

• 1.
  Document the Issue

  Take clear photos of the product and packaging, especially if there is visible damage or if the item received does not match your order.

• 2.
  Contact Our Team

  Email [email protected] with your order number and the photos attached within 24 hours of receiving your delivery.

• 3.
  Review Process

  Our quality assurance team will review your claim within 1-2 business days to determine the best resolution for your specific case.

• 4.
  Resolution

  Once approved, we will either initiate a full refund to your original payment method or ship out a fresh replacement at no additional cost.